Refund and Shipping Policy for Zukosa.com
Effective Date: 13-05-2025
Thank you for using Zukosa.com. Please read our Refund and Shipping Policy carefully before using our services.
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1. Nature of Our Services
Zukosa.com offers digital services that are delivered instantly and accessed online. As such, there is no physical shipping involved.
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2. Digital Delivery
All services provided by Zukosa.com are delivered digitally and are accessible via your account on our platform or through direct communication via email or dashboard. There is no physical product shipped.
• Delivery is considered complete once access to the service is granted.
• You will receive confirmation of your service access via email or your user dashboard.
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3. Free Trial Period
We offer a 2-day free trial period for all new users to evaluate the quality and value of our digital services.
• No payment is required during the trial period.
• During this time, you can explore our services to determine if they meet your needs.
• If you do not wish to continue, you can cancel before the trial ends, and no charges will be made.
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4. No Refund Policy
Due to the nature of digital services and the provision of a risk-free 2-day trial, all purchases made on Zukosa.com are final and non-refundable.
By making a payment after the trial period, you acknowledge and agree that:
• You had sufficient opportunity to evaluate the service.
• You waive any right to claim a refund once the service has been activated post-trial.
• Refunds, returns, or cancellations are not applicable once payment has been processed.
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5. Exceptions
We do not offer exceptions to the refund policy unless required by law or in rare cases of:
• Duplicate payments (accidental double charges)
• Technical errors preventing access to the service (verified by our support team)
If you believe an error has occurred, please contact us within 7 days of your payment at:
📧 Email: [Insert your support email]
📞 Phone (optional): [Insert number]
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6. Contact Us
For any questions about this policy or support related to service access:
Email: info@zukosa.com
Address: H.No.388 Second Floor Sector-91 Faridabad (HR).